Saturday, May 01, 2010

Call from 559-272-6487

Someone called me this morning on this number to sell me an extended warranty.  They claimed to be a representative of subdivision of BWM.  I asked if they were an affiliate or a direct subdivision and he said subdivision.  I continued the conversation and it turned out he had the VIN on my car but the model was wrong.  When I questioned how they could have the wrong model number, he said some kid must have been messing with the computer.  Um, yeah… wrong answer.  I started to ask another question and he cut me off with "GO TO HELL" and hung up.

A quick google search shows that this is a telemarketing company and my experience is typical.

I've reported this story to BMW customer service.